How facial and image recognition transformed logistics: A seamless journey - Hindustan Times

How facial and image recognition transformed logistics: A seamless journey

ByHindustan Times
Oct 21, 2023 01:04 PM IST

This article is authored by Ashvini Jakhar, founder & CEO, Prozo.

The logistics industry, often characterised by its intricate web of operations and precise coordination, has been significantly transformed by the integration of facial recognition technology. This technology has ushered in a new era of efficiency, accuracy, and security, reshaping the way goods are tracked, managed, and delivered. In an age where data reigns supreme, logistics providers are increasingly turning to facial recognition to enhance their processes, and the results speak for themselves.

Facial recognition (Thinkstock)
Facial recognition (Thinkstock)

One of the most striking advantages of facial and image recognition technology in logistics is its accuracy. When coupled with liveness detection, it ensures that only authorised individuals are involved in the supply chain operations.

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One of the most compelling aspects of facial recognition in logistics is its ability to create a unique face signature for personnel that operate in critical facilities such as warehouses. This signature, encompassing critical information such as name, address, and job title, can be securely stored and accessed in real-time. This feature has enhanced communication between different nodes of the supply chain. Imagine a scenario where a shipment handler at a warehouse can instantly verify the identity of a delivery driver by simply scanning their face. This real-time access to essential information not only expedites operational processes but also minimises the margin for error.

To assess the impact that facial recognition tools are making on the warehousing sector, let’s take a look at their applicability in some of the most important areas.

Facial recognition tools have emerged as the most potent means of ensuring that only authorised personnel enter the premises. Through facial recognition it becomes possible to accurately monitor and document data about all the people entering the warehouse. Whether a person is an employee, a vendor or visitor, the advanced facial recognition tools can monitor entry, time spent, and exit timings automatically and accurately.

In large warehouses where hundreds of workers work round the clock, there are a number of things that can be a safety hazard if not monitored in real-time. For instance, during COVID-19, it was important to ensure that everyone wore masks, and maintained social distancing. In the normal course of operations, things such as wearing of safety equipment like hard hats, gloves, and reflective clothing etc can be monitored through AI-powered CCTV monitoring systems. These systems monitor personnel movement, and can also proactively identify things such as smoke or precariously stored boxes in the warehouse. The systems can raise alerts and prevent mishaps by facilitating prompt action.

Security has always been a major concern for warehouse operators that regularly deal with high-value goods and sensitive information. Facial recognition technology has introduced a new level of security. By incorporating facial recognition into their warehouses, companies can significantly reduce the risk of theft, fraud, or unauthorised access. For example, imagine a scenario where only authorised personnel can access certain areas of a distribution centre or a shipment's tracking information. Such security measures provide peace of mind and protection for logistics companies and their clients, making the operations more secure than ever.

Facial & Image recognition isn't just about accuracy and security; it's also about cost savings. By automating the process of tracking and delivering goods, logistics companies can significantly reduce their reliance on manual labour leading to a leaner workforce and reduced labour costs. This operational efficiency extends to inventory management, as image recognition can accurately track goods throughout the supply chain, minimising costly errors and reducing the need for manual inventory checks. Traditional security measures often involve significant investments in personnel and technology. Facial recognition, with its ability to deter unauthorised access and promptly identify potential security threats, mitigates these costs.

In conclusion, facial recognition technology has emerged as a game-changer in the logistics industry, especially in the warehousing functions. Its accuracy, enhanced security features, and potential for cost reduction make it an invaluable asset for warehousing providers striving to excel in an ever-evolving ecosystem. As the logistics sector continues to rapidly scale infrastructure to meet the demands of the users, integration of facial & image recognition stands as a testament to the industry's commitment to leveraging technology to drive safe and seamless operations.

This article is authored by Ashvini Jakhar, founder & CEO, Prozo.

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