But who is this digitally-driven ‘Tau’? “Mein Hun naa!,” said Haryana chief minister Manohar Lal Khattar, on his own and with a twinkle in his eyes, while launching ‘Tau Se Poochho’, a WhatsApp bot and a web-based chatbot solution designed to give quick responses to complex queries of people related to Parivar Pehchan Patra .
Ration cards are distributed for the public to obtain subsidised food grains and fuel. Apart from documents such as a passport and a PAN card, the ration card also serves as proof of identity and address.
The widely shared 45-second video shows the man vigorously barking like a dog as he hands his documents to the government officer, who can be seen sitting inside a car.
The court issued the directions on an application moved by three civil rights activists – Harsh Mander, Anjali Bhardwaj and Jagdeep Chhokar – in January this year, alleging non-compliance of the orders by the top court last year.